PRIVACY POLICY
Last Updated: January 2026
Elite House respects your privacy. This policy explains how we collect, use, store, and protect personal information obtained through our website, forms, and communications.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Project location or requirements
- Technical files or drawings (if submitted)
- Inquiry or consultation details
- Website usage data (analytics/cookies)
2. How We Use Your Information
We use your information to:
- Respond to inquiries and messages
- Prepare quotations and consultation proposals
- Schedule meetings or site visits
- Communicate project updates
- Improve website performance and services
- Send newsletters or marketing updates (optional)
We do not sell or rent personal information to third parties.
3. Legal Basis for Processing
Processing may rely on:
- Contractual necessity
- Legitimate business interest
- Explicit user consent (e.g., newsletter subscription)
4. Data Storage & Security
We use secure systems to protect personal information against unauthorized access or misuse.
Data is stored only for as long as necessary for operational or legal requirements.
5. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and track performance metrics such as navigation, device type, and session duration.
Users may disable cookies in browser settings at any time.
6. Third-Party Tools
We may integrate third-party platforms such as:
- Email delivery services
- Analytics tools
- Payment processors (if applicable)
These tools operate under their own privacy policies.
7. Your Rights
You may request to:
- Access the information we hold about you
- Update or correct personal data
- Request deletion (where legally allowed)
- Opt-out of newsletters or marketing communications
8. Children’s Data
Our website and services are not directed at children under 18.
We do not knowingly collect data from minors.
9. Updates to This Policy
We may update this Privacy Policy to reflect regulatory or operational changes.
The “Last Updated” date indicates the most recent revision.
10. Contact Regarding Privacy
For privacy-related requests:
Email: info@elitehouseeg.com